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Please note that during promotional offers and seasonal sale, the dispatch process can take up to 3-4 business days. 

Please note that all countries outside the EU may be subject to local taxes and duties and we cannot dictate what the local authorities will apply as tax. These are not included in the final price and therefore any imposed customs fees MUST be paid by the customer upon delivery of the goods.

• For returns, customers now must purchase a return label through our website, rather than ship with a courier of their choice to avoid packages getting held at customs

*During the COVID-19 crisis shipping and dispatch time will be normal without any delay.

*If you choose the EMS product the shipping time will be longer, dependent on the local postal service of your country. You will be able to view the first scan on the tracking when the product reaches your country.