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Returns

Important notes before returning:

HELIOT EMIL™ accepts returns if items follow all of these guidelines:

30 days return policy 

Unworn
Unwashed
Undamaged 
With all tags included
With original packaging


*HELIOT EMIL does not cover the return shipping cost.

For Non-European Customers: 

Non-European orders are only eligible for returns with the HELIOT EMIL™ return shipping label.
Once your return request has been accepted, an email with the instructions will be sent.

*Items shipped to a pick-up location will not be accounted for and will therefore be sent back.


Please click on the button to proceed:

 

Return center 

 


How our return center works for European Customers: 

1.
How our return center works for Non-European Customers:  
1.
Not sure?