Free worldwide express shipping on orders over €250
Netherlands, Belgium, Luxembourg, Austria
France, Czech Republic, Finland, Sweden, UK
Spain, Italy, Ireland, Greece, Portugal
Poland, Slovakia, Slovenia, Estonia, Lithuania, Estonia, Hungary, Bulgaria, Romania
|Australia, New Zealand||€47||3-10|
|Rest of the world||€47||4-10|
Local taxes and duties are not included.
*During the COVID-19 crisis shipping and dispatch time will be normal without any delay.
HOW LONG WILL IT TAKE FOR MY ORDER TO DESPATCH?
All orders are set to despatch within 2 business days. Please note that during promotional offers and seasonal sale, the dispatch process can take up to 3-4 business days.
HOW CAN I TRACK MY ORDER?
Once your order is despatched a tracking number will be sent to you via email. You can track your order on http://tracking.heliotemil.com
CAN I CHANGE THE SHIPPING INFORMATION ONCE I HAVE PLACED MY ORDER?
Once the payment has been complete the order is being processed in our system and can not be cancelled.
Once an order has been completed, we cannot change the shipping address – unless it is a simple adjustment to a spelling mistake.